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Privacy Policy

Last updated: 01/01/2026
 

This Privacy Policy explains how Phuelled LTD collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

1. Who We Are
 

Data Controller: Phuelled LTD
Registered address:
82A James Carter Road
Mildenhall
Bury St. Edmunds
IP28 7DR
United Kingdom
 

Contact email: hello@phuelled.co.uk
 

2. Information We Collect
 

We may collect and process the following personal data:
 

  • Name

  • Email address

  • Billing and shipping address

  • Order details

  • Payment information (processed securely by third-party providers; we do not store card details)

  • Website usage data via Wix analytics and cookies
     

3. How We Use Your Data
 

We use your personal data to:
 

  • Process and fulfil orders

  • Communicate order confirmations and updates

  • Provide customer support

  • Improve website performance and user experience

  • Send marketing communications where you have opted in
     

4. Marketing Communications
 

If you opt in, we may send you emails about products, updates, or promotions. You may unsubscribe at any time using the link in our emails or by contacting hello@phuelled.co.uk.
 

5. Data Sharing
 

We only share personal data with trusted third parties where necessary to operate our business, including:
 

  • Payment processors

  • Delivery partners

  • Website and email service providers via Wix
     

We do not sell, rent, or trade your personal data.
 

6. Data Storage & Security
 

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
 

7. Your Rights
 

Under UK GDPR, you have the right to:
 

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)
     

To exercise your rights, contact hello@phuelled.co.uk.

8. Cookies

Our website uses cookies and similar technologies provided by Wix to ensure website functionality and to analyse site usage. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

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